Effective Date: September 30, 2025
At Barbarian Outdoor, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our fishing trip booking platform at https://barbarianoutdoor.com/. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide, operate, and improve our services. The types of information we collect include:
a. Information You Provide
- Booking Information: When you book a fishing trip, we collect your name, email address, phone number, payment details for deposits, and details about your booking (e.g., number of guests or special requests).
- Captain Information: If you are a fishing charter operator (“Captain”), we collect your name, contact details, boat information, and payment details for receiving deposits.
- Account Details: If you create an account, we collect your username, password, and any additional profile information you provide.
- Communications: Information you share when contacting our support team (e.g., via support@barbarianoutdoor.com) or submitting reviews about fishing trips.
b. Automatically Collected Information
- Usage Data: We collect details about your interactions with our website, such as pages visited, time spent, and actions taken (e.g., browsing or booking trips). This may include your IP address, browser type, device details, and operating system.
- Cookies and Similar Technologies: We use cookies and tracking technologies to enhance functionality, analyze site usage, and personalize your experience. Cookies may store preferences or session data. You can manage cookies via your browser settings.
c. Third-Party Information
- Payment Processors: Our third-party payment providers collect payment information (e.g., credit card details) when you pay a deposit. We receive limited transaction data, such as confirmation of payment, but do not store full payment details.
- Analytics Providers: We use third-party tools to analyze website usage, which may collect anonymized data about your interactions with our platform.
2. How We Use Your Information
We use your information to:
- Process and manage fishing trip bookings, including facilitating communication between customers and Captains.
- Create and maintain user accounts and verify identities.
- Provide customer support and respond to inquiries.
- Improve our website’s functionality and user experience through analytics.
- Send you updates, promotional offers, or newsletters (you can opt out at any time).
- Display customer reviews and calculate Captain rankings based on feedback and performance.
- Comply with legal obligations under Hong Kong law.
3. How We Share Your Information
We do not sell your personal information. We may share your information as follows:
- With Captains: We share customer details (e.g., name, contact information, booking details) with the relevant Captain to coordinate your fishing trip.
- With Service Providers: We use third-party providers (e.g., payment processors, analytics tools, hosting services) to operate our platform. These providers access limited data necessary for their services and are required to protect your information.
- For Legal Reasons: We may disclose your information to comply with Hong Kong laws, regulations, or legal processes, or to protect the rights, safety, or property of Barbarian Outdoor, our users, or the public.
- Business Transfers: If Barbarian Outdoor is involved in a merger, acquisition, or asset sale, your information may be transferred to the new entity under equivalent privacy protections.
4. Data Security
We implement reasonable security measures to protect your information, including:
- Encryption of sensitive data (e.g., payment details) during transmission.
- Secure storage of data with access controls.
- Regular security reviews to identify risks. However, no online platform is completely secure. You are responsible for keeping your account credentials confidential.
5. Data Retention
We keep your personal information only as long as needed for the purposes described in this Privacy Policy or as required by Hong Kong law. For example:
- Booking and payment data is retained for 7 years to meet financial and tax requirements.
- Account data is kept until you request deletion or your account is terminated.
- Anonymized usage data may be retained for analytics purposes.
6. Your Rights
Under applicable Hong Kong laws, you have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your data, subject to legal retention obligations.
- Opt out of marketing emails by clicking “unsubscribe” or contacting us. To exercise these rights, contact us at support@barbarianoutdoor.com. We will respond within a reasonable timeframe.
7. Cookies and Tracking
We use cookies to improve your experience, such as saving preferences or maintaining login sessions. You can control cookies through your browser settings, but disabling them may affect website functionality.
8. Third-Party Links
Our website may link to third-party sites (e.g., payment processors). We are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our platform is not designed for users under 18, except as noted in our Terms and Conditions (e.g., children aged 2–12 accompanied by adults). We do not knowingly collect data from children under 18 without parental consent. If we learn such data has been collected, we will delete it.
10. International Data Transfers
Your data is primarily processed and stored in Hong Kong. If we transfer data to service providers outside Hong Kong, we ensure appropriate safeguards to protect your information in line with applicable laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post updates on this page with a new “Effective Date.” Your continued use of the platform after changes indicates your acceptance of the updated policy.
12. Contact Us
For questions or concerns about this Privacy Policy, please reach out to:
Barbarian Outdoor
Email: support@barbarianoutdoor.com
Website: https://barbarianoutdoor.com/
Thank you for trusting Barbarian Outdoor with your personal information.